Singapore – APAC Operations (Consumer Banking)
As a premier leading recruitment consultancy in Singapore, our success has been a result of our focus in facilitating the success of our Clients in business whilst enhancing the career opportunities for our Candidates.
With our swift expansion across the region, we now have offices in Singapore, Taiwan, Sydney, Kuala Lumpur and Hongkong as well as a partner network in Shanghai and Japan.
We serve with distinction and provide comprehensive staffing needs. As your total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services.
Team Leader, APAC Operations (Consumer Banking)
Report to the Head of Operations (Asia Pacific)
To lead and motivate a team of 5 in supporting and processing multi-currency mortgage loans and deposit accounts
To provide excellent customer service whilst adhering to the Bank’s service standard and internal/external; operational, compliance, credit and key control systems and procedures.
To ensure that all drawdowns, rollovers, repayments and prepayments are processed in a timely and accurate manner.
To resolve queries and identify errors
Generate a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive.
Manage cash management of clearing accounts
Take ownership and manage reconciliation and breaks investigation including nostro, suspense and Wallstreet accounts.
Maintain an excellent level of product knowledge and market awareness within the mortgage sector
To support the Business in any product launch and system implementation and migration
Manage currency breaches, delinquency and debt collection of mortgage loans portfolio
Degree in any discipline
5-7 years of relevant experience in loans administration, remittances and FX transactions
Good knowledge of retail banking products and operations particularly in the areas of mortgage loans financing and deposits
A good aptitude to a computerised loan system and its operation and accounting
Any experience with Smartstream TLM, Wallstreet and Equation Systems would be highly advantageous.
Knowledge of new system implementation and UAT
Resourceful with lots of initiative and an enquiring mind
Strong leadership skills; Highly motivated with a hands on attitude
Effective supervision of staff with good interpersonal and communications skills
Able to work independently and meet deadlines and provide timely management reporting
Exceptional organizational, analytical and managerial skills
Only Singaporeans or Singapore PRs need apply
Interested candidates kindly forward your resume to firstname.lastname@example.org
RECRUIT EXPRESS PTE LTD
391A Orchard Road #12-08 Ngee Ann City Tower A Orchard 238873.
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